Order Cancellation Policy
- If you
cancel your order BEFORE it has been shipped, you will be assessed a
15% cancellation fee before credit is issued.
returns must be accompanied by a valid Return Authorization number.
returns must be submitted within 15 days of the original shipment date.
Any returns submitted after 20 days will be denied.
credit, less shipping charges will be applied to all factory sealed
credit will be applied to all defective authorized returns. (defective
merchandise does not include physical abuse)
- A 20%
restock fee, less the shipping charges will be applied to all opened,
non-defective authorized returns.
unauthorized returns will be refused.
return requests must be submitted to customer service to obtain a
proper return authorization number.
requests must be submitted with the original order number and the
reason for return.
RA must be received by our returns dept. within 30 days of the RA
number being issued.
return shipping fee is at the expense of the customer.