INFORMATION
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Discounts: |
Check often our web specials page for all
monthly promotions!!! |
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Payment: |
Credit cards (Visa, MasterCard or American
Express), C.O.D., bank transfer, certified checks, PayPal. The total of your invoice will appear online instantly. It's
very easy, safe and secure! |
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S & H: |
We ship using UPS and USPS - U.S. Shipping Services. |
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Returns: |
» Shipment within 24 hrs when our inventory
permits.
» Quick exchange on returned items upon previous mutual
agreement.*
» Quick response to customer's questions and compliance.
» The return shipping fee is at the expense of the customer.
Consumer Electronics Return and Order Cancellation Policy
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If you cancel your order BEFORE it has been shipped, you will be assessed a 15% cancellation fee before credit is issued.
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All returns must be accompanied by a valid Return Authorization number.
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All
returns must be submitted within 15 days of the original shipment date.
Any returns submitted after 30 days will be denied.
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Full credit, less shipping charges will be applied to all factory sealed
authorized returns.
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Full credit will be applied to all defective authorized returns.
(defective merchandise does not include physical abuse)
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A
20% restock fee, less the shipping charges will be applied to all opened,
non-defective authorized returns.
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All
unauthorized returns will be refused.
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All
return requests must be submitted to customer service to obtain a proper
return authorization number.
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Return requests must be submitted with the original order number and the
reason for return.
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Authorized RA’s must be received by our returns dept. within 30 days of
the RA number being issued.
Please confirm with us before
any returns.
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Hours: |
Monday through Friday
9 a.m. to 6:00 p.m. Eastern Time |
| Your calls are important to us.
In our absence, please leave a message on the answering machine and we will
get back to you as soon as possible. |
CONTACT INFORMATION
» Your
order sales@hardtechgroup.net
» Your
invoice sales@hardtechgroup.net
»
Customer service sales@hardtechgroup.net
» General
info@hardtechgroup.net
»
Website info@hardtechgroup.net
Tel.: 1(734) 469-2604 » Fax: 1(313) 748-1129
30958 Ford Rd. Westland, Michigan
48135
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