INFORMATION
|
Discounts: |
Check often our web specials page for all
monthly promotions!!! |
|
Payment: |
Pay directly online using your credit cards (Visa, MasterCard, Discover or American
Express), or PayPal. The total of your invoice will appear online instantly. It's
very easy, safe and secure! |
|
S & H: |
Shipping is at cost and our
handling fee is $1 per parcel. Shipping and handling fees are at the
expense of the customer. We ship using the regular accelerated service.
Please specify if another form of shipping is preferred. |
|
Returns: |
» Shipment within 24 hrs when our inventory
permits.
» Quick exchange or refund on returned items upon previous mutual
agreement.*
» Quick response to customer's questions and compliance.
» The return shipping fee is at the expense of the customer.
Consumer Electronics Return Policy
-
All
returns must be accompanied by a valid Return Authorization number.
-
All
returns must be submitted within 30 days of the original shipment date.
Any returns submitted after 30 days will be denied.
-
Full credit, less shipping charges will be applied to all factory sealed
authorized returns.
-
Full credit will be applied to all defective authorized returns.
(defective merchandise does not include physical abuse)
-
A
20% restock fee, less the shipping charges will be applied to all opened,
non-defective authorized returns.
-
All
unauthorized returns will be refused.
-
All
return requests must be submitted to customer service to obtain a proper
return authorization number.
-
Return requests must be submitted with the original order number and the
reason for return.
-
Authorized RA’s must be received by our returns dept. within 30 days of
the RA number being issued.
Please confirm with us before
any returns.
|
|
Hours: |
Monday through Friday
9 a.m. to 6:00 p.m. Eastern Time |
| Your calls are important to us.
In our absence, please leave a message on the answering machine and we will
get back to you as soon as possible. |
ORDERING OPTIONS
| Online: |
Order directly online. We invite you to
browse through our Catalogue which brings you a full range of printer parts
and supplies. To browse through our
products, use the menu shown on the left side of the screen. It's the
easiest and fastest way. |
| By e-mail: |
E-mail your order at any time at sales@hardtechgroup.net If you
are a new customer call us or fax us your credit card information.
|
CONTACT INFORMATION
» Your
order sales@hardtechgroup.net
» Your
invoice sales@hardtechgroup.net
»
Customer service sales@hardtechgroup.net
» General
info@hardtechgroup.net
»
Website info@hardtechgroup.net
Tel.: 1(734) 728-0271 »
Toll: 1(888) 780-3012 » Fax: 1(313) 748-1129
35732 Ford Rd. Westland, Michigan
48185
|
